Two weeks ago we spoke with Laurie Orlov an analyst from Aging in Place, to hear her view on the aging market and the market landscape and share experiences. She just published a report on aging and technology market 2009 Technology Market Overview Report which is available online after you register for free at http://www.ageinplacetech.com/user/register. She predicts that not only the market for technology to assist aging adults will grow from $2 billion today to more than $20 billion by 2020 but also that the number of online seniors (also called the Silver Tsunami) will increase from 13.7 Million to 25.9 Million by 2013.
Orlov categorizes the need for technology, into 4 main categories.
These are:
· Safety and security
· Health and wellness
· Communication and engagement
· Learning and contribution
Before starting FamiliLink we did a lot of research on what concerns baby boomers the most about their aging parents. From the research and our own experience four main problem areas emerged. Baby boomers worry about what kind of support they need to give to their aging parent, if they are safe, do they take their medications and are they socially engaged. There is clearly a strong overlap with the Orlov’s categories. FamiliLink helps family members to include their older parent in their digital lives and empowers caring family members to assist them with medication reminders and other health and wellness support. FamiliLink focuses now on the communication and engagement part, after the social hook is established and older adults are using the site regularly for the social connection (messages, photos, videos), then the health and wellness care features will be introduced.
If we look at what Orlov says on communication and engagement, it is the following: “For baby boomers and younger, life is unthinkable without e-mail, chat, web-surfing, Facebook, Smartphones, video games, and texting. Yet the majority of seniors over the age of 65 are for the most part unaware of these 24×7 ways to be in touch and in the know. And further, many older people are intimidated by tech like PCs and complex cell phones. But they need to stay in touch. Simplified tech — like Microsoft’s Guide for Aging Computer Users or easy-to-use cell phones from Jitterbug or Clarity– can make these experiences feasible and gratifying.”
This is exactly why we have spent a great deal of time and resources (and will continue to do so) on usability studies with seniors to ensure we have the most simple and friendly interface. On top of that FamiliLink makes it easy for a senior to be included in the digital loop by bringing all different content from the people they care about all together at one central, easy to use place.